Saturday, April 18, 2009

Yay, Internets and Cable

I have the internet and the cable now!

It is now a home, well as soon as I put all these boxes of stuff away, i guess. It feels pretty good to be able to provide this for my wife and I. I feel like we've totally turned our lives around in just under a year and that's not too shabby.

At work it's business as usual. I'm gonna end up with about 55 hours of work this week, maybe more. Unfortunately, too one of my assistant managers who puts in almost 40 hours herself has to have double knee surgery and might be out for a while. It's not so bad, because once summer hits I get to give my shift runner in high school more hours. But there's gonna be a period of about 3 or 4 weeks where things might suck hard for me. I just need to get creative with the schedule I think. I haven't thought about it too much yet. I have so much else going on. Work is definitely a lot of work. (that was for leo).

I'm nervous about seeing how much weight I've gained back. It's been about a month of no gym and honestly my diet has been thrown all to shit. I'm gonna restart monday, when we are able to go grocery shopping. So much transition and time spent on other things is really not good for eating right or excercising. Hopefully i didn't destroy everything I worked hard at before. The good part though is that now I at least know that I can do it and that I will have results. I think when I do start back up, it'll be more hardcore than ever. I now know I can do it.

I attended my first general manager meeting the other day. I felt comfortable and seeing some of the other store managers I felt like I was better than half of them. One of them really impressed me and I think I should try to be in contact with her to pick her brain a bit. She is the only one in the company who got a 5 star on their OER visit, so far. She seemed to know what she was talking about and obviously her store is top notch. 2 of the managers seem like f-ing idiots and it's pretty obvious how the demeanor changes in Candi when she's addressing either of them. Candi can be pretty cold and assertive, I definitely don't want to be on her bad side. So far so good. The other day she told me that I was doing a great job and that Keith (VP of operations) asks about me all the time and she tells him that I'm doing fantastic and that she's happy she picked me as a manager. Of course, I feel like I should be doing more, but that's how I am.

Last nite at work was the first nite I got upset at my team. We had about 5 screw ups in a 30 minute span. We were pretty busy at the time but not busy enough to justify that. I made sure to let my AM know that and it was obvious to them I was upset about it. I think in the end we got all the errors corrected, but it just ruined my evening. I like flawless service and that many mistakes... I think I can honestly say, I've never had more than 1 or 2 mistakes during a rush. I stepped away from the line for a few minutes to grab the ovens, which is supposed to be my post. But, the two managers on the line forgot 2 pizzas and were just causing us to fall way behind. Then the phone guy who should have the phones down pat by now mis takes an order that i have to deal with then he forgets to write down an apt number for another order. It's just silly shit, that shouldn't have happened. I plan on writing something out today in hopes of showing them how serious it was. In the end they are minor, cuz we did fix the problem, but to me those small things are what makes a great store and I want to have a great store. With those mistakes and if we were understaffed, we may have been sunk. Prevention is the key next time I think. My first real bad service and it's been over a month, that's not too bad. When I left we were still top 10 on the leaderboard. Maybe I'm overreacting, I dont know.

Pasta launches next week and I'm hopeful that our daytime lunch business improves. All week I sent out free samples to businesses in hopes of gaining some customers. I also sent out my newsletters to businesses. I still have to get out the ones for residents, I probably will tonite after work. I ended up having to make my own copies. I waited 2 weeks for marketing to do it then finally asked if I could just do it myself. Candi was aggravated with waiting too, so she told me I could. I went and got the delivery bags this morning, so I'm all set. Hope it helps.

It's good to have internet back.

2 comments:

Leo said...

life sounds kinda tough but good. congrats on the new apartment and having the internet again :D life sucks with no internet.

Jason Flamm said...

yes it does!

Ya, things are busy, but not tough. I just have a lot going on. It's a much better alternative than where I was at a year ago. I like the direction things are heading now.