Monday, March 9, 2009

Rough day

Today was the first day I've had to do school lunches at Oakville. I've done them a few times at Mehlville, but I've never been in charge of them before. It's pretty safe to say I wasn't prepared. This week's schedule is such a mess, because of everyone asking off for the weekend. As of right now I am working at least 6 days this week and I'm a manager or two short as well as a driver short from thur to sun.

The store just isn't properly staffed. Anyways, so I went in at like 7 am this morning. For school lunches the manager usually strolls in around 8 am, to get things ready. Well, I had some paperwork to do, so I went in extra early. About 15 minutes before 8 the only other person i had scheduled calls and cant come in because her car wont start. I'm F-ed. I call the only person I know I can count on, my former boss. Luckily she doesn't have to help with her store, so she comes in and helps. Things actually went pretty well. The pizzas were done in time and although I ended up 10 minutes late on the first delivery (i got lost, cuz dont know the area at all) I couldn't have asked for a better performance under the circumstances. All in all, I made an extra 30$ on the day. I did have to work a whole shift after being scheduled for a half one, but whatever.

I also spilled a whole bucket of Garlic Parmesan Sauce on myself. That was pretty gross. Tomorrow, hopefully things go smoother. We have school lunch again, but we should be ok. Thursday is the tough one, but everyone knows it and so I've had a lot of people step up to help then. I just have to get some people in to interview quickly so that I don't have these issues.

All in all my first week was pretty good. I worked 50 hours and made a lot of people happy and excited about their jobs. Friday was the best day. It's our busiest day of the week and we were running on all cylinders. You could really feel the energy in the room. The company that runs all 55 dominos keeps a leaderboard based upon service numbers. Apparently at Oakville service has been shit. My last few weeks at Mehlville I was getting in the top 5 of the leaderboard every nite. Well, we finished 3rd on Friday at Oakville. My first ever Friday there. Everyone was pumped. People noticed too. My boss came in and mentioned it. She also said the other stores were talking about how happy the Oakville employees were. The other manager had never seen the store on top of the leaderboard before. That made me feel good.

I didn't get rid of the former store manager completely yet. I decided I would use him for thursday and sunday if I had to. This week with so many out, will be tough. So, I decided to be smart and let him go after this week. People can't wait for him to be gone, including me.

Hopefully I get to blog some more this week. I came up with a pretty good marketing plan tonite to hopefully help our sales. I'm gonna pitch it to my boss tomorrow and see what she thinks. It focuses on our lunch business, which is really lacking. Mehlville does like 3x as much lunch business. But, Oakville does more evening business, so I figure if I can fill in that gap, it will really help our store out. I hope I don't let the people who have put their faith in me, down. I'm definitely gonna pull out anything I can to make this right. I wanna be the best manager this company has ever seen.

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